Frequently asked questions

A valid driver license held for at least 1 year, an ID or passport, and a credit or debit card for the security deposit.

Yes — most of the year the minimum is 2 days. During peak season it may be higher for some classes.

Yes. Add the delivery address during checkout and we will meet you there.

All prices include VAT, standard CDW insurance and unlimited mileage unless stated otherwise.

Drivers must be at least 21 years old and have held their license for at least 1 year. Some car classes may require a higher minimum age.

You can confirm your booking with a card deposit or bank transfer, or reserve now and pay the full amount at pickup. We accept all major credit and debit cards.

You receive the car with a noted fuel level and return it with the same amount. There is no refuelling service charge if the level matches.

Yes. Additional drivers can be added during booking or at pickup — they must meet the same license and age requirements as the main driver.

Yes — baby seats, child seats and boosters are available as extras. Select what you need during booking and we install it before pickup.

Yes. Contact us as early as possible by phone or email and we will change the dates, the car or cancel the booking. Deposits are refunded for cancellations made in good time before pickup.

Call our 24/7 support line immediately. Every rental includes roadside assistance, and we will guide you through the next steps or arrange a replacement vehicle.

Cross-border travel and ferry transport are only possible with our prior written approval. Contact us before booking so we can arrange the necessary documents and insurance.